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01329 822533


Jobs

Admin Assistant

£13,048.00 - £13,309.00

Mon-Fri (08.30-13.30), fixed Term until 30 September 2022

At Portchester Crematorium, we pride ourselves on our customer service which is at the heart of everything we do. We are looking for a motivated person to join the Admin team.

Showing compassion and empathy in your approach to your work, you will help support the smooth running of the Crematorium’s services by undertaking a range of administrative duties including booking funeral services, accepting and receipting payments and dealing with customer queries on a daily basis. You will also liaise with Funeral Directors regarding detailed funeral arrangements and pass the cremated remains to the Funeral Directors and members of the public.

You will answer phone calls and deal with reception enquiries regarding a range of services provided by the Crematorium, so you must be able to communicate effectively, have a customer-oriented approach and exercise sensitivity and discretion to succeed in this role.

As an Admin Assistant, you will be required to use various ICT packages day-to-day, so you must be proficient in the use of ICT. This role requires effective time management and flexibility to respond to changing priorities without sacrificing attention to detail.

In return we can offer you a generous holiday entitlement, a great pension scheme and authorised parking, however these are just a few of the benefits of working for us.

For an informal chat about this position please contact Helen Jenkins (Crematorium Assistant Manager) on (01329) 822533.

Please note that we reserve the right to bring the closing date for applications forward when a sufficient number of applications have been received.

See further details of the role.

To apply, please visit the Fareham Borough Council vacancies page.

Crematorium Technician

£20,092.00 - £21,748.00

At Portchester Crematorium, we pride ourselves on our customer service which is at the heart of everything we do. We are looking for a motivated person to join the Technician team.

Showing compassion and empathy in your approach to your work, you’ll be required to deliver a compliant and customer focused crematorium service to bereaved families.

You’ll be responsible for cremations and ensuring that the cremators and cremulator are maintained and are operating correctly and safely. You’ll ensure that the identity of the deceased is maintained throughout the process, and for attending to the storage and disposal of the cremated remains.

You’ll clean and prepare the Chapel and assist with operating the Obitus media system during funeral services. You’ll have record-keeping and administrative duties, alongside grounds maintenance duties to ensure all areas in and around the crematorium are clean and well maintained.

You will ideally hold the CTTS qualification or be willing to work towards it. You’ll need to be confident operating machinery and ideally be able to use Multimedia equipment and software (training will be provided).

You’ll need a customer focused, team orientated approach with excellent communication and the patience and ability to remain calm in difficult situations. You’ll need to be able to work without supervision and have a mature attitude. You must be flexible. The role will involve a reasonable amount of manual handling.

The hours of work are between 08:00 - 17.30 depending on the duties you are covering that week. You will be required to work at the weekends and bank holidays on a rota basis.

In return we can offer you a generous holiday entitlement, a great pension scheme, the cost of professional training where required and authorised parking, however these are just a few of the benefits of working for us. These are just a few of the benefits of working for us.

For an informal chat about this position please contact Victoria Hatton (Crematorium Manager) on (01329) 822533.

We encourage you to apply as soon as possible as the application may be withdrawn before the closing date if we receive a number of suitable applications.

See further details of the role.

To apply, please visit the Fareham Borough Council vacancies page.